Service & Support Center

Whitaker Brothers has one of the most tenured and well-trained customer support teams in the United States. With factory certifications from over 30 manufacturers, we have expert knowledge to back up our data destruction, print finishing, paper handling, and shredding products. We offer professional repairs, warranty support, service contracts, preventative maintenance plans, and a variety of customized solutions for clients all over the U.S.

Our fleet of service vehicles and nationwide network can reach you in places where our competition only provides telephone assistance. Make A+ service and support a part of your buying decision! As always, feel free to give our customer support agents a call at (800) 243-9226, if you have any questions.

Need a part?

To request information on a particular machine part, please fill out our Part Quote Request form. Our Parts Department will be in touch with you shortly with pricing and availability.

Need a repair or technician visit?

For repairs or service technician visits, please fill out our Service Call Request form. Our Service Department will connect with you promptly to discuss repair and service options.

Need a Service Contract?

For Service Contracts and preventative maintenance plans, please fill out our Service Contract Quote Request form. A representative will get back with you soon with preventive maintenance plan options and information.

If you have any questions, you can always call us at (800) 243-9226 or send us an email.

Whitaker Brothers’ Maintenance Contracts Guarantee:

Priority Communication

We aim to always respond to our maintenance and service contract customers in a manner of urgency. We guarantee an engineer will attend to your machine within a short time to reduce any further damage or delays to your organization.

Known Costs and Budgets

Whitaker Brothers’ contracts are fixed at a price, no matter what period you choose. This means you can accurately budget for the lifecycle of your machine contract.

Reduced Administration

Choosing a maintenance contract with us allows you to hand over any administration and upkeep of equipment previously bought on the website. All you are required to do is get in touch with us when the machine needs to be repaired or serviced.